Shipping & Returns

Shipping & Postage:

We ship orders to anywhere in the world.

IF YOU DO NOT LIVE IN THE UK WE WILL EMAIL YOU WITH SHIPPING COSTS!

For orders to the UK:

Orders under 7kg will be sent via Royal Mail 1st Class, please allow 1-2 working days for delivery. Orders over 7kg will be sent via courier. Please allow 3 working days for delivery. We aim to post all orders within 24 hours of receipt if possible.

The postage rates for the UK are as follows:

Orders of > £60 Packing and shipping fee= 5.99;

Orders of more than £50 but less than £60 shipping= 5.49;

Orders of more than £40 but less than £50 shipping= 4.99;

Orders of more than £30 but less than £40 shipping= 3.99;

Orders of more than £15 but less than £30 shipping= 3.49;

Orders of more than £10 but less than £15 shipping= 2.99;

Orders up to £10 are £1.99 to post

For orders to Europe and rest of the world:

Once you have placed your order you will be contacted with a shipping cost. We require your confirmation before the order is posted.

Backorders:

Although we aim to keep a large number of items in stock, we sometimes run out. If your item is not in stock it will be placed on backorder. You will then be contacted with an estimated delivery date. If you would rather not wait, you will always have the option to cancel the item on backorder.

Urgent orders:

We appreciate that sometimes orders are required urgently. Please always contact us to tell us if an order is needed urgently, or if it is needed for a particular date. This is especially important in the months before Christmas, due to the large increase in orders.